F.A.Q.

Still have questions about your consultation, examination or admission? Then please do not hesitate to contact one of our Reception staff.

  • Deurne Campus: 03 320 50 00
  • Antwerp Campus: 03 240 20 20
  • Blancefloer Outpatient Clinic: 03 219 76 92

#May I have someone accompany me to my appointment or admission into the hospital?

  • No. We are trying to limit the number of persons present in our hospital in order to protect our staff as well as our patients from the coronavirus.
  • A companion is only permitted if the patient is not physically able to come to the hospital independently. 
  • If the patient is younger than 18 years of age, then one parent may accompany the patient.

#May I visit a family member who is a patient in the hospital?

No, not yet. Patient visits are prohibited in the hospital again since 29th of july 2020. We continue to adhere to this measure in order to protect our staff as well as our patients from the virus.

#Can I drop something off for a patient who is staying in the hospital, such as clean clothes or a small gift?

Yes. Clean laundry and other items may be dropped off at the main entrance of either campus. 

  • Place the clothing or other items (iPad, gifts, drawings, …)  in a plastic bag
  • Clearly write the surname, first name and date of birth of the patient, as well as the department and room number, on the bag
  • You can place the items in the ‘drop zone’ at the main entrance of the Antwerp Campus or the Deurne Campus. The ‘drop zone’ is open from 7:00 until 19:00. During weekends and on holiday’s the drop zone is open from 12:00 to 19:00.
  • We bring dirty clothing or other items downstairs each day by 15:00. These items can be picked up from 15:00 until 19:00

#May I still come to the hospital without an appointment?

Yes.  The medical team in the Emergency Department is standing by 24 hours per day, 7 days per week to help you and provide care for unplanned needs. The first examinations and treatments required to guarantee your well-being are carried out in the Emergency Department. And if you require follow-up care? Then, you are referred to a specialist or to your general practitioner. 

As is the case throughout the entire hospital, a strict separation policy is maintained so that you do not come into contact with COVID-19 patients.